Zappos Adaptive Launches Single and Different Size Shoes Test Program

Zappos Adaptive has launched a single and different size shoes test program, another step toward more inclusive (and universal) clothing for people with disabilities.

The new program allows customers to purchase either singular shoes or different size shoes from popular brands through Zappos Adaptive. At the time of the launch, brands include Nike, BILLY Footwear, Converse, Stride Rite, PLAE and New Balance. All new and existing Zappos Adaptive customers are able to participate in this test program, and there is no application process.

Shoes range from toddler sizes to men’s and women’s adult shoe sizes. The shoes in this test program also feature various widths, from narrow to extra, extra wide shoes. Shoe prices ranges from $17.50 to $85. Customers are able to purchase two different styles of shoes as part of this program, but the price of each may be different. There are no extra fees.

We are excited to announce the launch of the Single and Different Size Shoes Test Program!
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A big thank you to our community for the feedback to help us create this program. Find the top brands you asked for and no extra fees! Shop now! https://t.co/eknS9ACIJ4#ZASingleShoes pic.twitter.com/lfyBnOoEd1

— ZapposAdaptive (@ZapposAdaptive) July 14, 2020

This isn’t the first time Zappos worked to make its brand more accessible. Since launching Zappos Adaptive in 2017, the company has continued to expand its line of products based on feedback from the disability community. Most recently, Zappos Adaptive launched a line of adaptive shoes and eyewear based on the on the popular PBS Kids’ show “Arthur.”

Zappos Adaptive’s Business Development Manager Dana Zumbo told The Mighty that the company had received requests for single and different size shoes since it launched in 2017. Zumbo explained the feedback highlighted the importance of this program for the disability community. Zumbo said:

There were so many different reasons [that people gave]. From people having two different size feet to wearing a brace on one leg but not the other. The brace would naturally need a larger size shoe, and then they would have to buy two pairs, which was inconvenient. Anybody who might be from the amputee community might only need to buy only one shoe. They didn’t really have an option to buy a single shoe.

The length of Zappos Adaptive’s test program will depend on its success, which Zappos Adaptive will measure largely based on community feedback.

“This test program only exists because of the feedback we’ve gotten from people in the community,” Zumbo said. “We’re relying on that feedback to help us so we can improve, whether that’s adding new brands or adding new styles.”

The single and different size shoes test program is available for U.S. residents only. You can learn more on Zappos Adaptive’s website here.