Pamela Mertz - National Stuttering Association

After 35 years of trying to hide her stutter, Pamela Mertz is now a public speaker, a Distinguished Toastmaster and on the board of directors for the National Stuttering Association.

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Stuttering Your Way to a Successful Presentation


As a comedian and professional speaker, a large part of my life consists of standing in front of people and talking. Because I am a person who stutters, many see my career choice as contradictory. They wonder how someone like me could possibly have the guts to get up and address an audience. The truth is that stuttering doesn’t interfere with my job at all.

As you might imagine, I’ve gotten countless emails and YouTube comments from stuttering brothers and sisters asking for advice on public speaking. It has truly been touching to hear from you all! So, by popular demand, here are my tips for giving a successful presentation. Whether you have stuttering / speech issues or just want to be a better speaker, I hope you find these helpful!

People who stutter can be good communicators!

Unfortunately, stuttering is referred to as a “communication disorder,” implying we are less able communicators than everyone else. It’s simply not true! There are plenty of fluent people who could improve their communication skills, and plenty of stutterers who do just fine. Good communication skills include eye contact, fluctuating the tone of your voice, body language, and using distance to emphasize your talking points. Using these techniques in a way that is authentic to who you are is key. I tend to be a silly person, at times kind of weird, and even in professional situations I try to remain true to who I am. Using different voices, hand motions, and making eye contact with everyone in the room helps convey my objectives.

Remember communication isn’t limited to your voice. Things like videos, show-and-tell objects, visual aids, audio cues, and Power Point slides provide an endless range of possibilities. Sometimes I’ll even do an interpretive dance to help explain the neurological processes involved in dyslexia. Using other modes of presenting is just good teaching. You are more than a speaker; you are conducting the audience’s understanding and your mouth is just one of your instruments.

Be passionate about your subject!

You know what I don’t like to talk about? Things I don’t care about! As someone who stutters, I understand that what I want to say is sacred. Even in my younger days of feeling awkward and ashamed, I would suddenly find the ability to speak up if it concerned something I was passionate about. Enthusiasm has the power to break through fear. When presenting on a topic, be passionate and knowledgeable. If what you love is modes of transportation from the Civil War, do your presentation on that (assuming it’s in an appropriate context… it might be an odd choice for an Avon convention). If you care deeply about your topic, your audience will listen and your excitement will be contagious.

I always try to speak from the heart and make things relatable. Over the years I’ve developed an arsenal of stories on different topics. These stories can be planned into a presentation, or even better, they may come up at spontaneous moments so people think you’re talking to them off-script (little do they know…)

You might not love public speaking, but, if you love what you are speaking about and focus on it, you will ultimately be in your comfort zone. That will stand out above anything else.

“I stutter and you are going to have to wait patiently for all my brilliant ideas…”

When do you tell a person that you stutter? Do you let it happen organically? Do you strive for complete fluency, avoiding words that usually cause you to stutter?

These are all questions I have asked myself. I remember being in high school speech class and going to ridiculous lengths to appear “normal” to the other kids. I wrote speeches that omitted any words I thought would make me stutter. I tried covering up my stutter with funny voices. One time I even did my presentation in the form of a rap. So much for appearing normal!

Over the years, I’ve learned to embrace my own speech and stop feeling ashamed. A large part of this came from meeting other people who stutter. I highly recommend finding a National Stuttering Association chapter or conference. The validation of being with people who talk like you is an important step towards self-acceptance. With self-acceptance comes the ability to own your stuttering and address it with confidence.

When I’m giving a presentation or doing stand-up, I make a point to disclose my stuttering as soon as possible. If I’m on a job interview, the first thing I say is “I stutter and you are going to have to wait patiently for all my brilliant ideas.” It’s a playful way to break the ice while letting the other person know I don’t need help finishing my sentences. Since most people have little experience interacting with stutterers, it’s a good idea to take charge from the beginning and (politely) let them know how to talk to you — it will save you both some awkward moments later on. Everyone is going to disclose their stuttering differently, so find what works best for you.

Remember, good presenting isn’t all about you!

Not everybody gets this one, especially my college professors in the 1990s. As a public speaker, yes, you are the one on stage or at the podium, but it isn’t all about you. When I’m presenting, I find it helpful to think of myself more as a facilitator than a speaker. The audience should be focused on the thing I’m talking about, not on me. There’s a pressure in our culture to be constantly talking and in command of the room, but there are other ways of engaging people that don’t involve being in the spotlight. Here are some suggestions:

Walk and talk activities: have participants walk around the building or the block for a few minutes and discuss a given topic. They’ll get some fresh air, have a chance to play with the new ideas you’ve given them, and then come back feeling rejuvenated for the rest of your presentation.

Small, medium, and large group discussion: give your audience a chance to actively process what they’ve learned, instead of just passively absorbing it. People need to construct their own knowledge through interaction; just sitting there listening to you isn’t going to do that.

Pair and share: Put people in pairs (sometimes I’ll have them find another person with the same sock, hair, or eye color) and give them topics to discuss. This approach has the advantage of involving people who might be shy about speaking in a group setting.

“I just said three P words in a row! Try saying that if you stutter!”

There might be times when stuttering comes into the foreground of your presentation. When this happens, it’s best to acknowledge the situation and be good-humored about it. For example, there’s a joke in my stand-up where I have to say three p-words in a row. When the triple-p’s inevitably trip me up, I just spin it into another joke: “Try saying that if you stutter… I had to practice it in the car on the way over here!”

Let me give a more everyday example. I was recently leading a workshop where I had to demonstrate Google’s speech-to-text software. When I asked participants for a search term, one woman suggested “hieroglyphics” (a word invented by the ancient Greeks to make me stutter). I went ahead and gave it my best, stuttering on the word as the software butchered it into “hey hey lyrics.” I shrugged and said, “Google speech obviously doesn’t like people who stutter.” This got a laugh and put those who might have been uncomfortable with my speech at ease. It also gave me an opportunity to comment on software’s limitations. What’s important is that I had sense of humor and remained a good communicator throughout the process.

Final thoughts

That concludes my advice for now. I hope you go into your public speaking engagements feeling proud and empowered. Remember: it’s your stuttering, your presentation, and your audience. You may not have control of your stuttering, but you do have control over your presentation, so seize it!

Read and see more at Nina G.

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The First Time I Heard Someone Imitate Stuttering


I debated about whether to write about this experience, because I do not want it to sound as if I am criticizing this person in any way. My only desire is to raise greater stuttering awareness. Due to the circumstances, I know in my heart this person did not understand what stuttering really is. He did not understand that stuttering is a real disorder millions of people face each day. One of the greatest things stuttering has taught me is to see the best in everyone — to always give them the benefit of the doubt, even when it is really difficult.

So, here’s what happened…

Quite a few months ago, I was sitting in speech class (a class taken by video) waiting for the next performance. If I remember correctly, this particular assignment had been to pick out a monologue and perform it in front of the class. Even though we followed a certain storyline, we had free reign to create our own characters. As the next student on the video walked to the front of the class and began speaking, something immediately caught my attention. There was something very different — and way too familiar — about the way his character spoke. Then, it hit me… really hard. He was pretending to stutter.

Unfortunately, this character wasn’t just someone who stuttered. He was also portrayed as awkward and unintelligent. Sadly, some people seem to associate stuttering with these things. As I listened to his broken speech, I felt like sinking down into my chair and disappearing. The whole class on the video was laughing. I tried to smile and ignore the way this made me feel, but I just couldn’t. I tried to focus on the performance, but the stuttering was all I could hear at that moment. It’s not that I was bothered by the stuttering itself. I wasn’t angry at all. I was just sad that stuttering was being used as a joke.

I could sense the people next to me, who knew I stutter, glancing nervously at me. I tried to mask the shock and sadness on my face, but I don’t think I did a very good job. Finally, after what seemed like hours, the performance ended. The teacher on the video walked to the front of the class and congratulated him on his excellent performance. What is so difficult about this situation for me is that it really was a great performance. He did an amazing job staying in character and making the character believable. But the teacher’s last couple of comments stung so deeply. “Great job on making your character stutter! I think that added a great aspect of humor to the performance.”  My heart sank.

At that moment, I realized I had to do something. I told myself over and over, “You can’t be upset at them. You just can’t. But you know what you can do? Raise awareness.” I think we have all probably seen the media portray stuttering in a humorous way. It is so difficult for me to not be deeply hurt by every stigma I hear about stuttering. However, I have had to realize that many people do not have a full understanding of stuttering. It’s OK that they don’t understand. I can’t expect them to understand something they have never experienced or heard about. However, I can do my very best to keep raising awareness so they do understand. That has become one of my life goals!

Will you join me in raising awareness for stuttering? Whenever we hear something negative about stuttering, we can take that opportunity to kindly and lovingly tell others more about stuttering so they can understand. Small things like that can make such a huge difference towards raising awareness.

Thank you so much for allowing me to share this amazing journey with you.

Image via Thinkstock.

A version of this post originally appeared on Flawlessly Spoken.

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When I Took Steps Toward Becoming My Own Advocate


Last week, my mom helped me reach some pretty big goals. I am so thankful for her “gentle pushes” along the way. Without both of my parents’ guidance, I don’t know where I would be. They are simply amazing!

Recently in speech therapy, my therapist and I have been discussing how important it is that I become my own advocate, especially as I approach college and job interviews. Becoming my own advocate could include something as simple as making my own appointments or calling a store to ask about a certain product I need. For my whole life, my mom has done all of these things for me. However, as I get closer to being a legal adult, I am reaching a point in my life when my mom just can’t do these things for me anymore.

In addition to the usual fear of growing up, I also sometimes fear whether I will be able to communicate what I need on my own. For the first time in my life, it will be just me and my voice. Wow… talk about scary!

With all of this in mind, I was determined to start taking mini steps towards advocacy, no matter how scary it felt at first. I started at the most basic level — picking things up for my mom at the store and returning clothes to Kohl’s. Pretty simple, right? It might sound simple, but for me, someone who stutters, simple tasks can become mountains. With my mom’s words of encouragement still on my heart, I walked slowly to the pharmacy counter to pick up a prescription for her for the first time.

I had to tell the pharmacist the name of the medicine I needed, my mom’s full name and her date of birth. The pharmacist was kind and patient, even when I really struggled to say my mom’s name. It might have been a little rocky, but we still received what we needed, and most importantly, I had finally asked for something myself. That’s all that mattered to me in that moment. What amazed me most was how little my stuttering appeared to even faze the pharmacist. For the first time, I realized how different my perspective of my stutter is from everyone else’s. An experience I feared would be so traumatizing and so embarrassing turned out beautifully. My speech hadn’t been perfect, but that was OK. I was seeing my stutter through a brand new lens.

In less than an hour afterwards, I picked up some pictures from Meijer and returned a shirt to Kohl’s. At Meijer, I struggled quite a bit to say my last name, even more than usual. But again, the lady I spoke to was so sweet and patient that it was as if I had never even stuttered. Her response filled my heart with so much hope. “Maybe I can do this. Maybe it won’t be so bad after all.”  

My experience at Kohl’s went very well, too. Nearly everything I needed to say came out surprisingly smoothly. Needless to say, I walked out of that store with a smile on my face and praise on my heart!

By the end of the day, I had learned such a valuable lesson. Sometimes what we fear doing the most is not nearly as scary once we have the courage to try.

Follow this journey on Flawlessly Spoken.

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Image via Thinkstock Images


My Stutter Is Not 'Stubborn Speech'

Although I am proud and satisfied with the way I speak, I do not appreciate people misrepresenting me. Someone recently introduced me to another individual (whom I do not know) by saying, “This is Dariel, and she has stubborn speech.”

I strongly felt that person’s introduction of me was an insult. I am so much more than my stutter; it does not define who I am. The fact that the person felt the need to warn someone about my stutter before I could even open my mouth was totally disrespectful. I felt like she was telling the lady, in so many words, how she should communicate with me according to how I speak.

No matter what condition someone has, I would never introduce them as someone who has a disability or disorder, for it has nothing to do with who they are as a person. I do not want to be defined as someone who has a speech impediment, just seen as Dariel. I’m not mad at the woman who wrongly introduced me, because I do not think she meant any harm. However, I do believe that people should be careful and mindful of how they interact with us stutterers. Saying the wrong things can hurt our feelings; not everyone is not as strong as I am when hearing comments that could easily be taken as offensive.

My advice is not to point out a person’s stutter. It takes confidence and courage for us stutterers to speak.

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5 Things I Wish My Younger Self Knew About Stuttering


When I was growing up as a kid who stuttered, I felt so isolated. I didn’t know anybody else who talked like me, and no one ever talked about my stuttering. My father would yell at me when I stuttered, which made me feel scared and ashamed. When I started school, I remember my kindergarten teacher also reprimanding me for the way I talked, which again made me feel so

I got teased a lot for my stuttering. Kids mimicked me and laughed and I began to not want to talk at all, because of the reactions I got and the feelings I had. It was a very lonely experience growing up thinking I was the only person who talked like this. I felt weird and awkward and like somehow
stuttering was my fault.

I worried about stuttering all the time and constantly figured out ways to not stutter openly. I developed a huge vocabulary as a kid, and became an expert at substituting words that I knew I would stutter on with words that were safer to say. And I also avoided speaking situations a lot.
Sometimes it was just easier not to talk – then it was guaranteed that I wouldn’t stutter.

As I got older, things changed. Dealing with stuttering became a little easier, because I learned to not care so much about what other people thought. And I met other people who stutter, which changed my life dramatically. I realized I wasn’t the only one and there was no need for me to feel so weird and awkward anymore.

These are the things I know now about stuttering that I would have liked to know when I was younger.

1. Stuttering is no one’s fault. It is a speech disorder that interferes with the normal flow of speech production. It is widely thought today that stuttering is neurological and also genetic. No one in my immediate or extended family stutters, but it definitely wasn’t my fault. I didn’t do anything to cause my stutter, and neither did my parents.

2. When you get older, stuttering is easier to deal with. It’s a bigger deal in our heads than it really is to other people. Adults have their own issues – they don’t care that someone else stutters.

3. Stuttering does not mean that we are less intelligent than others or that we have emotional problems. We are not nervous or shy. We just stutter. We’re as smart as anyone else and can do anything that anyone else can.

4. There are lots of people who stutter. In fact, there is a whole community of people who stutter, from all walks of life. People who stutter are very successful and have careers as lawyers, doctors, educators and many more. When I was growing up, I was afraid that I wouldn’t be able to get a good job just because of the way I speak. That’s just not true.

5. Stuttering make us unique. Only 1 percent of the general population stutters, which means I have something that 99 percent of the world doesn’t have. And that’s kind of cool.

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