‎Demit Strato Pens Facebook Post to Starbucks About Using the Wrong Milk

Going out to eat can be a nightmare if you’re allergic or sensitive to certain foods. Even if you order an item without that ingredient, there is always a chance of cross-contamination or that someone will accidentally add it in anyway. This mix-up is something Demit Strato, like others with food sensitivities, knows all too well. In a Facebook post to Starbucks, the 28-year-old New Yorker shared his woes regarding an order gone awry.

“This is the second time I ordered a Venti Iced Coffe with Soy Milk this month where the Soy Milk request was ignored and regular milk was instead used,” Strato, who is lactose intolerant, shared on the brand’s page. “I’ve pooped 11 times since the A.M. My bottom hurts from all the wiping.”

Strato elaborated further, noting his request wasn’t because he wanted to “sound fancy” but because he didn’t want to be stuck in the bathroom all day. “I order soy milk so that my bottom doesn’t blast fire for 4 hours. I’m not a Charmander,” he wrote.

“I’ve been going to coffee shops for a decade and it’s happened more times than I can count,” he told BuzzFeed News. “I’ll get some cross contamination or just straight-up regular milk.”

Strato’s not the only person this happens to. More than 473,000 people have reacted to his post since Monday with many sharing their own experiences. “Had the same issue with ordering a frap made with lactose-free milk. It just seemed to taste too good to be true and I was right,” one person wrote.

“This has happened to me a lot of times. I finally told the Starbucks employees that if they used milk instead of soymilk that I would leave and never return; they’ve made my drinks correct every time since that day,” another shared.

According to the Facebook post, Starbucks replied to Strato’s message privately. Strato told BuzzFeed he’s since received a $50 gift card.

Thinkstock image via antpkr.

Find this story helpful? Share it with someone you care about.

Related to Food allergies

a woman's epi-pen and medical bracelets

My Food Allergies Are Not Just a 'Preference'

For anyone who has food allergies, or has children with them, then all this might sound painfully familiar. I learned how to read as a child by my mother handing me food in the grocery store and teaching me to read the ingredients looking for allergens. Yes, that is how serious it is. I never eat dessert [...]
Mother holding daughter, looking at water landscape

As a Food Allergy Parent, My ‘Hovering’ Is About My Kids’ Safety

“Does it really matter what my kid eats next to your kid at school?” “I didn’t think it mattered if we did a science experiment with egg.” “I didn’t think they’d care if everyone else had ice cream and they couldn’t. Can’t they just have a little?” “I know this person would die, but I’m [...]
friends standing around a table drinking before eating

6 Things to Know About Living With Food Allergies

I have adult onset food allergies. It’s taken me years to admit to this. I know you’re probably thinking, “Allergies? So what?” Then you start factoring how much food influences our lives, or really how much we let it influence our lives. Imagine if every time you put food in your mouth you had to [...]

Thank You to Anyone Who Has Helped My Child With Food Allergies

Food Allergy Awareness Week is May 14 through May 20. I’ve been thinking a lot about how far we’ve come in regards to my son’s food allergies. We made it two years without any major food allergy reactions. (Knocks on wood.) My 6-year-old child is alive and thriving. He has learned so much and continues [...]