Demit Strato Pens Facebook Post to Starbucks About Using the Wrong Milk
Going out to eat can be a nightmare if you’re allergic or sensitive to certain foods. Even if you order an item without that ingredient, there is always a chance of cross-contamination or that someone will accidentally add it in anyway. This mix-up is something Demit Strato, like others with food sensitivities, knows all too well. In a Facebook post to Starbucks, the 28-year-old New Yorker shared his woes regarding an order gone awry.
“This is the second time I ordered a Venti Iced Coffe with Soy Milk this month where the Soy Milk request was ignored and regular milk was instead used,” Strato, who is lactose intolerant, shared on the brand’s page. “I’ve pooped 11 times since the A.M. My bottom hurts from all the wiping.”
Strato elaborated further, noting his request wasn’t because he wanted to “sound fancy” but because he didn’t want to be stuck in the bathroom all day. “I order soy milk so that my bottom doesn’t blast fire for 4 hours. I’m not a Charmander,” he wrote.
“I’ve been going to coffee shops for a decade and it’s happened more times than I can count,” he told BuzzFeed News. “I’ll get some cross contamination or just straight-up regular milk.”
Strato’s not the only person this happens to. More than 473,000 people have reacted to his post since Monday with many sharing their own experiences. “Had the same issue with ordering a frap made with lactose-free milk. It just seemed to taste too good to be true and I was right,” one person wrote.
“This has happened to me a lot of times. I finally told the Starbucks employees that if they used milk instead of soymilk that I would leave and never return; they’ve made my drinks correct every time since that day,” another shared.
According to the Facebook post, Starbucks replied to Strato’s message privately. Strato told BuzzFeed he’s since received a $50 gift card.
Thinkstock image via antpkr.