Has anyone else had problems with BetterHelp? #BetterHelp
I signed up with them yesterday after reading Mike Porath's email on 19th May.
They assure you on their website that they won't take any money from you until they match you with a counsellor.
But within hours they had taken a whole month's counselling fee from me. And no counsellor.
I cancelled within 12 hours of registering and I just got an email saying I could have the rest of the month's counselling - despite the fact that they haven't given me a counsellor!